Exchange Policy

At T’s Armoire, we strive to ensure you are satisfied with your purchase.

Exchange Period

Our exchange policy lasts 7 days from the date of purchase. Unfortunately, we cannot offer exchanges after this period.

Eligibility for Exchange

• Items must be unused, in original condition, and accompanied by a receipt or proof of purchase.

• Products damaged by the customer are not eligible for exchange.

• Sale items are not eligible for exchange.

Defective or Damaged Items

We only replace items if they are defective or damaged upon delivery.

Exchange Process

For Customers Inside Kathmandu Valley:
Please visit our store:
T’s Armoire , Jhamsikhel, Lalitpur, Kathmandu, Nepal 9810484816

T’s Armoire , Eyeplex Mall 2nd floor, Kathmandu, Nepal 9848579642

For Customers Outside Kathmandu Valley:
You are required to send the product to our address:
T’s Armoire Headquarters
Jhamsikhel, Lalitpur, Kathmandu, 44600, Nepal 9810484816 / 9818970460

• Customers are responsible for return shipping costs.

• Shipping costs are non-refundable.

• Delivery time for exchanged products may vary depending on your location.

Important Instructions

• Please do not send items back without prior confirmation.

• Once we receive and inspect your item, we will notify you via email regarding the approval or rejection of your exchange.

• If approved, your exchange will be processed promptly.

Gifts

• If the item was marked as a gift and shipped directly to you, you will receive a gift credit once the returned item is received.

• If the item was not marked as a gift, the refund will be issued to the original purchaser.

Contact Us

If you have not received your exchange or need assistance, please contact us at:
[email protected]